Privacy Policy

VA Assist, is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our virtual assistant services, accessible via our website, mobile application, or any other platform provided by us.

Information We Collect

• Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and billing information when you register for our services or communicate with us.
• Usage Data: We may also collect information about how you use our services, including your interactions with our virtual assistant, preferences, and browsing history.
• Device Information: We may collect information about the device you use to access our services, including your device type, operating system, unique device identifiers, and IP address.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our virtual assistant services.
• Personalising and improving your experience.
• Communicating with you about our services, promotions, and updates.
• Analysing trends and usage patterns.
• Detecting, preventing, and addressing technical issues or fraud.

Disclosure of Your Information

We may disclose your information to third parties for the following purposes:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect the security of your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain information, but this may limit your ability to use some features of our services. You can also opt out of receiving promotional communications from us by following the instructions in those communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at claire.campbell.va@gmail.com.